Privacy Policy

Legal notice

This document is provided for informational purposes only and does not constitute legal advice. You should consult qualified counsel for advice specific to your situation.

Effective date: 2026-02-15

Keyho provides a property operations platform. This Privacy Policy explains how we collect, use, and protect personal data.

1. Who we are

Keyho is a software platform operated from Spain.

2. Data we collect

• Account data (name, email, phone).
• Usage data (actions in the app, device and log data).
• Messages and files shared in the platform.
• Support requests and communications.
• Cookies and similar technologies.

3. How we use data

• Provide and improve the service.
• Operate accounts and communications.
• Security, fraud prevention, and compliance.
• Analytics and product improvements.

4. Legal basis

We process data based on:

• Contract (to provide the service).
• Legitimate interests (security, improvements).
• Consent (cookies and marketing, where applicable).

5. Sharing

We share data only with:

• Service providers (hosting, email, analytics).
• Legal authorities when required.
• Business transfers (if the company changes ownership).

6. International transfers

If data is transferred outside the EEA, we use appropriate safeguards.

7. Retention

We keep data only as long as needed for the purposes described, then delete or anonymize it.

8. Your rights

You can request access, correction, deletion, restriction, portability, or objection. Contact us to exercise these rights.

9. Security

We use technical and organizational measures to protect your data, but no system is 100% secure.

10. Contact

For privacy requests, contact us via the support channels listed on the website.